FAQ and troubleshooting
Frequently asked questions
Do workers need an app?
No. They carry a tag. Trackers detect it automatically. Managers and field staff can use the IFAPP app if they want the overview on their phone.
How precisely is a tool's position shown?
As "at vehicle X" or "on site Y", plus where it was last detected. Tags have no GPS of their own. For very expensive equipment a stand-alone GPS tracker can be fitted.
How long do batteries last?
Tags: 1–8 years depending on model. IF Plug and IF Wire are powered by the vehicle. See Devices.
Does it work outside Denmark?
Yes. The trackers have SIM cards with EU roaming. For other countries, contact us.
Where is data stored?
In the EU. We sign a data processing agreement with every customer.
Can we get the data out?
Yes, all reports export to Excel. Integrations with payroll, ERP and invoicing can be developed.
What does it cost?
See pricing on ifapp.eu.